FAQ
FREQUENTLY ASKED QUESTIONS
APPAREL SHIPPING
-Currently, all apparel is made to order and is not available for local pickup.
-For orders that include both local (beadwork/stickers) and manufactured (made to order apparel) may be charged a larger amount for shipping to account for two separate locations.
-We are trying to resolve this issue & recommend making two separate purchases & contact us for potential shipping refund on one of the orders.
Canadian Customers
-SSW Beadwork is new to international shipping, so if you run into any issues or cannot complete a purchase, email SSWBeadwork@gmail.com & we'll get back to as soon as possible.
-SSW Beadwork is based in the United States.
beadwork care instructions
to prolong the life of beaded items:
-avoid getting wet, avoid direct contact with perfume, avoid excess weight (keychains) & gently clean with soap & water
most importantly, handle with care ❤︎
when do we ship?
the majority of shipments happen Monday through Friday, with occasional shipments on Saturday before noon MST.
please allow up to 2-3 days after order has been placed
if order hasn't shipped in time, please email sswbeadwork@gmail.com and provide full name & order number ❤︎
quick facts
all items are crafted in a smoke-free environment
